Company Details
  • Dongguan Original Dream Jewelry Co.,Ltd

  •  [Guangdong,China]
  • Business Type:Manufacturer
  • Main Markets: Americas , East Europe , Middle East , Oceania , West Europe
  • Exporter:91% - 100%
  • Certs:RoHS
Dongguan Original Dream Jewelry Co.,Ltd
Home > News > Customers Questions and Answer
Customers Questions and Answer

Customers Questions and Answer

FAQ

1.What kind of payment do you accept?

T/T, Western Union


2.When can I get the quotation?

We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please offer the specification of the product in your email so that we will regard your inquiry priority.


3.How can I get a sample to check your quality?

We will provide you our sample to check the quality, but shipping cost need to paid by you. Or after price confirmation, you can require for samples to check our quality, but sample cost need to paid by you. And the sample cost can be refundable if your bulk order quantity reach our request.


4.What shipping method can I choose? How about the shipping time of each option?

We will ship by international express FedEX/EMS/DHL/UPS/TNT/SF-EXPRESS, or we will shipping by the sea, if the order cubage is more than 5 stere, that depending on the area you live in.

UPS: takes 3-4 working days to all the world

EMS: takes 9-15 working days (except Russia),

FedEX/TNT/DHL: takes 3-6 working days, depending on the area you live in.


5.Locations we ship to:

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. You can place your order directly, If your country is not in our delivery range, please contact us.


6.How long is the production time?

After you pay the sample cost. Normally, the production time is about 15-30 days, depending on the complexity of the design.


7.What kind of files do you accept for printing?

PDF, PSD, CDR, AI, DWG, 3dm, obj, stl


8.Can you do the design for us?

Yes. We have a professional jewelry design team and factory base in Dongguan. If you do not have the jewelry drawings. Send us your product images or ideas, we can make 2D or 3D drawing as your request. After confirm the design, we will arrange production by our own jewelry factory.


9.Are you factory or business company?

We are manufacturer base on China since 2010.


10.Do you accept OEM?

Yes, we accept OEM and ODM.

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